Website maintenance
What is included in a service agreement?
Every agreement includes daily backups, updates of systems, plugins and themes, round-the-clock monitoring and support. The larger agreements also include security hardening, performance optimisation, priority support and a number of hours of changes each month. We review what you need help with and tailor the scope to your website, working methods and how much you want to manage yourselves.
The answer
Every agreement includes daily backups, updates of systems, plugins and themes, round-the-clock monitoring and support. The larger agreements also include security hardening, performance optimisation, priority support and a number of hours of changes each month.
How it works
A maintenance agreement covers ongoing care for your website. The precise scope depends on the plan, including updates, backups, monitoring, support and changes.
The larger agreements also include security hardening, performance optimisation, priority support and a number of hours of changes each month.
What to consider
- Check what is included in your plan, what counts as additional work and how to request assistance.
- For this question: What is included in a service agreement. Every agreement includes daily backups, updates of systems, plugins and themes, round-the-clock monitoring and support.
In summary
Every agreement includes daily backups, updates of systems, plugins and themes, round-the-clock monitoring and support. The larger agreements also include security hardening, performance optimisation, priority support and a number of hours of changes each month. We review what you need help with and tailor the scope to your website, working methods and how much you want to manage yourselves.
Want to know more about Service agreements?
Read more about the service, or get in touch and we will help you on.