What happens if the website goes down?

Website maintenance

What happens if the website goes down?

We monitor your website around the clock and are alerted immediately if something goes wrong, often before you notice it yourself. We then start troubleshooting and fixing so the website is back as quickly as possible. We review what you need help with and tailor the scope to your website, working methods and how much you want to manage yourselves.

The answer

We monitor your website around the clock and are alerted immediately if something goes wrong, often before you notice it yourself. We then start troubleshooting and fixing so the website is back as quickly as possible.

How it works

A maintenance agreement covers ongoing care for your website. The precise scope depends on the plan, including updates, backups, monitoring, support and changes.

We then start troubleshooting and fixing so the website is back as quickly as possible.

What to consider

• Check what is included in your plan, what counts as additional work and how to request assistance.
• For this question: What happens if the website goes down. We monitor your website around the clock and are alerted immediately if something goes wrong, often before you notice it yourself.

In summary

We monitor your website around the clock and are alerted immediately if something goes wrong, often before you notice it yourself. We then start troubleshooting and fixing so the website is back as quickly as possible. We review what you need help with and tailor the scope to your website, working methods and how much you want to manage yourselves.