Website maintenance
How does support work?
Support is free and in Swedish. In Business Basic you reach us by email, in Standard and Premium also by phone, and Premium gives you priority support. Via chat and email we usually reply within a few minutes during office hours. We review what you need help with and tailor the scope to your website, working methods and how much you want to manage yourselves.
The answer
Support is free and in Swedish. In Business Basic you reach us by email, in Standard and Premium also by phone, and Premium gives you priority support. Via chat and email we usually reply within a few minutes during office hours.
How it works
A maintenance agreement covers ongoing care for your website. The precise scope depends on the plan, including updates, backups, monitoring, support and changes.
In Business Basic you reach us by email, in Standard and Premium also by phone, and Premium gives you priority support. Via chat and email we usually reply within a few minutes during office hours.
What to consider
- Check what is included in your plan, what counts as additional work and how to request assistance.
- For this question: How does support work. Support is free and in Swedish.
In summary
Support is free and in Swedish. In Business Basic you reach us by email, in Standard and Premium also by phone, and Premium gives you priority support. Via chat and email we usually reply within a few minutes during office hours. We review what you need help with and tailor the scope to your website, working methods and how much you want to manage yourselves.
Want to know more about Service agreements?
Read more about the service, or get in touch and we will help you on.