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Service agreements

What does the service report contain?

After every service you receive an email summarising what we have done to the website. In Standard and Premium it also includes an uptime report.

Website maintenance

What does the monthly report contain?

In Business Premium you receive a report every month summarising what we have done and how the website is doing. It gives you a clear picture of operations without having to follow up yourself. We review what you need help with and tailor the scope to your website, working methods and how much you want to manage yourselves.

The answer

In Business Premium you receive a report every month summarising what we have done and how the website is doing. It gives you a clear picture of operations without having to follow up yourself.

How it works

A maintenance agreement covers ongoing care for your website. The precise scope depends on the plan, including updates, backups, monitoring, support and changes.

It gives you a clear picture of operations without having to follow up yourself.

What to consider

  • Check what is included in your plan, what counts as additional work and how to request assistance.
  • For this question: What does the monthly report contain. In Business Premium you receive a report every month summarising what we have done and how the website is doing.

In summary

In Business Premium you receive a report every month summarising what we have done and how the website is doing. It gives you a clear picture of operations without having to follow up yourself. We review what you need help with and tailor the scope to your website, working methods and how much you want to manage yourselves.

Want to know more about Service agreements?

Read more about the service, or get in touch and we will help you on.

Did not find the answer?

Tell us what you are wondering about and we will help you on. We normally reply within one business day.

Or call us at 0651-13070

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