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Service agreement Business Premium

Our most comprehensive agreement. Everything in Standard, plus a performance check and optimisation at every service and an hour of free service time with our web technicians every month.

Service agreement Business Premium

SEK/mo

Invoiced in advance per year or half-year

All prices excl. VAT.

What is included

Everything in Business Premium

Everything from Business Standard, plus what is marked as new.

Daily backups

Database, installed components, plugins and all uploaded material are backed up once a day.

Service every month

Once a calendar month we update the website’s components, plugins and themes to the latest recommended version.

WordPress plugins and themes

Basic covers up to 10 plugins and 1 theme, Standard 20 plugins and 2 themes and Premium 30 plugins and 3 themes.

Restored by the next working day

In case of an intrusion, crash or other critical problem we restore the website to the latest backup, by the next working day at the latest.

Round-the-clock monitoring and logging

Everything that happens on the website is monitored and logged. Logs are kept for as long as the agreement runs, at most three years.

Service report after every service

After every service you get an email summarising what we have done.

Version history of changed files

Every file we change is kept under version control for at least 30 days, so a change can always be rolled back.

Free support by phone and email

Call or email us during our regular opening hours for as long as the agreement runs – at no extra cost.

Security review

At every service we review the website to find and fix vulnerabilities and security risks.

Alerts by text and email

In case of an intrusion, shutdown, threat or other critical event you get an alert at once.

Uptime report

At every service we report how much of the time the website has been up.

Domain check

We check that the domain and its settings are correct and warn you if anything threatens the domain’s security.

New in Premium

Performance optimisation

At every service we check and optimise the website’s performance, so it stays fast.

New in Premium

1 hour of free service time a month

At every service you can use an hour with our web technicians for development, performance or planning. The hour applies at the service and cannot be saved up.

Business Premium suits

  • Online stores and websites that sell
  • WordPress with up to 30 plugins and 3 themes
  • Those who want to develop the website a little every month

Our most complete plan

Business Premium contains everything in the other plans. Not sure you need it all? Compare with Business Standard below.

Read about Business Standard

Compare

The plans side by side

Comparison of Service agreement plans
FeatureBusiness BasicBusiness StandardBusiness PremiumThis page
Daily backupsIncludedIncludedIncluded
Service every monthIncludedIncludedIncluded
WordPress plugins and themesIncludedIncludedIncluded
Restored by the next working dayIncludedIncludedIncluded
Round-the-clock monitoring and loggingIncludedIncludedIncluded
Service report after every serviceIncludedIncludedIncluded
Version history of changed filesIncludedIncludedIncluded
Free support by phone and emailIncludedIncludedIncluded
Security review–IncludedIncluded
Alerts by text and email–IncludedIncluded
Uptime report–IncludedIncluded
Domain check–IncludedIncluded
Performance optimisation––Included
1 hour of free service time a month––Included
Price SEK/mo SEK/mo SEK/mo

All prices excl. VAT.

Good to know

Terms in brief

Read the full agreement for Business Premium
  • The agreement runs for six months or a year at a time. A new agreement is always signed for a full year, after which you choose the period.
  • The fee is paid in advance against invoice. All prices exclude VAT.
  • The price can only change ahead of a new period, and an increase is announced at least one month in advance.
  • The agreement can be signed by companies and organisations within the EU.
  • Do not install new plugins or change the website’s settings without checking with us first.
  • Keep logins safe and tell us at once if a login has gone astray.

Get started with Business Premium

Order straight away, or get in touch if you want help choosing the right agreement for your website.

Or call us at 0651-13070

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