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Service agreement Business Basic

The essential peace of mind for your website. We back it up every day, update it every month and keep watch around the clock – and if something breaks, we restore it by the next working day at the latest.

Service agreement Business Basic

SEK/mo

Invoiced in advance per year or half-year

All prices excl. VAT.

What is included

Everything in Business Basic

This is how we look after your website – point by point, exactly as the agreement says.

Daily backups

Database, installed components, plugins and all uploaded material are backed up once a day.

Service every month

Once a calendar month we update the website’s components, plugins and themes to the latest recommended version.

WordPress plugins and themes

Basic covers up to 10 plugins and 1 theme, Standard 20 plugins and 2 themes and Premium 30 plugins and 3 themes.

Restored by the next working day

In case of an intrusion, crash or other critical problem we restore the website to the latest backup, by the next working day at the latest.

Round-the-clock monitoring and logging

Everything that happens on the website is monitored and logged. Logs are kept for as long as the agreement runs, at most three years.

Service report after every service

After every service you get an email summarising what we have done.

Version history of changed files

Every file we change is kept under version control for at least 30 days, so a change can always be rolled back.

Free support by phone and email

Call or email us during our regular opening hours for as long as the agreement runs – at no extra cost.

Business Basic suits

  • Smaller websites and company sites
  • WordPress with up to 10 plugins and 1 theme
  • Those who do not want to handle updates and backups themselves

Need more?

Does the website have more plugins, or do you want security reviews and alerts on intrusions? Then Business Standard is a better fit.

Read about Business Standard

Compare

The plans side by side

Comparison of Service agreement plans
FeatureBusiness BasicThis pageBusiness StandardBusiness Premium
Daily backupsIncludedIncludedIncluded
Service every monthIncludedIncludedIncluded
WordPress plugins and themesIncludedIncludedIncluded
Restored by the next working dayIncludedIncludedIncluded
Round-the-clock monitoring and loggingIncludedIncludedIncluded
Service report after every serviceIncludedIncludedIncluded
Version history of changed filesIncludedIncludedIncluded
Free support by phone and emailIncludedIncludedIncluded
Security review–IncludedIncluded
Alerts by text and email–IncludedIncluded
Uptime report–IncludedIncluded
Domain check–IncludedIncluded
Performance optimisation––Included
1 hour of free service time a month––Included
Price SEK/mo SEK/mo SEK/mo

All prices excl. VAT.

Good to know

Terms in brief

Read the full agreement for Business Basic
  • The agreement runs for six months or a year at a time. A new agreement is always signed for a full year, after which you choose the period.
  • The fee is paid in advance against invoice. All prices exclude VAT.
  • The price can only change ahead of a new period, and an increase is announced at least one month in advance.
  • The agreement can be signed by companies and organisations within the EU.
  • Do not install new plugins or change the website’s settings without checking with us first.
  • Keep logins safe and tell us at once if a login has gone astray.

Get started with Business Basic

Order straight away, or get in touch if you want help choosing the right agreement for your website.

Or call us at 0651-13070

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